Reference

How latte4d Handles Your Privacy

This Privacy Policy tells you exactly what data we collect when you use latte4d, how we keep it safe, and what rights you have over it. Access depends on local law and is available where local law permits.

Account Data ProtectedLocal Wallet PrivacyYour Rights, ExplainedCookie ControlContact Us Anytime
latte4d How latte4d Handles Your Privacy
HOW WE PROTECT IT

Data Handling, Security and Your Controls

We use SSL encryption on every page and every transaction, so data moving between your phone and our servers stays private. Your account uses a password plus OTP verification on login, which means access from an unrecognised device triggers an extra confirmation step. Cookies on latte4d are used for session management, fraud detection, and to remember your preferences — not to track you across third-party sites. You can manage or clear cookies through your browser settings at any time without losing your account.

SSL Encryption

Every session on latte4d runs over SSL. Data sent from your phone — including wallet top-up requests via GoPay or OVO — is encrypted in transit.

OTP Account Access

Logins from a new device require OTP confirmation sent to your registered contact. This stops unauthorised access even if your password is compromised.

Cookie Management

Session and preference cookies keep your latte4d lobby working smoothly. Clear or block them via browser settings; your account data is held separately.

Data Retention

We keep account and transaction records while your account is active and for the period required under applicable local law after you close it.

PRIVACY CONTACT PATHS

Reach Us About Your Data

Have a question about your data or want to make a request? Our support team handles privacy queries through these channels. We aim to respond to data-access and deletion requests as quickly as the review process allows — usually within a few business days.

Live Chat Open the chat widget from any page on latte4d to reach our team directly about a data or account query.
Email Support Send your privacy request — data access, correction, or deletion — to our support email for a written response.
Account Help Centre Log into your account and go to Account Settings to submit a privacy or data request directly through your profile.

Common Questions About Your Privacy

These are the questions we hear most about data, cookies, and your rights on latte4d. If yours isn't here, live chat or email support will get you a direct answer.

We collect your name, contact details, and login credentials at registration. Once you transact, we also log deposit and withdrawal records linked to your account.

No. We receive only the transaction reference and amount from DANA, OVO, or GoPay to verify your deposit. Your e-wallet credentials never pass through or sit on our servers.

Log into your account, go to Account Settings, and submit a data-access request. You can also reach us via live chat or email, and we'll respond within a few business days.

Yes. Send a deletion request through Account Settings or email support. We process it in line with applicable local law, which may require keeping certain transaction records for a set period.

We use session, security, and preference cookies. You can clear or block them in your browser settings at any time. Blocking session cookies may affect how your lobby loads.

Only with payment processors like DANA, OVO, and GoPay to complete transactions, and with regulatory bodies where local law in eligible regions requires disclosure. We do not sell your data.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.